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At Your Service… Your Orthodontic Customer Service Team!

AT GORCZYCA ORTHODONTICS, we have three goals:

  • Clinical excellence
  • Outstanding customer service
  • A great patient experience

We Love To Serve You

We are caring professionals serving valued patients. It is our honor and privilege to serve you. We appreciate you and want to say THANK YOU from the bottom of our hearts for choosing Gorczyca Orthodontics.

Please take a minute to get to know your orthodontic customer service team. We strive to make your experience at Gorczyca Orthodontics unique, memorable and enjoyable every time we see you.

Pam

As patient coordinator and front desk concierge I say, “Welcome! How is your day today? How did we do?” I will also be scheduling your next appointment. It is my pleasure to serve you! Thank you so much for choosing Gorczyca Orthodontics. We’re looking forward to seeing you again soon!

Dr. Gorczyca

As owner of Gorczyca Orthodontics and your orthodontist, I welcome your feedback. Thank you for helping us make your treatment the best it can possibly be. By taking a moment to fill out our customer service questionnaire, you let us know the important little things we can do to make your experience in our office great. I also guarantee your satisfaction and that your orthodontic result will be excellent. Your braces will only be removed at your request. Whatever needs to be done, we will make it right. Thank you for choosing Gorczyca Orthodontics.

Veronica

As treatment coordinator, I’m glad you’re here! I will serve your orthodontic needs and find solutions to your orthodontic problems. I will coordinate your treatment in our office and work out your personal financial arrangements. I work hard to make the answer to all of your questions “YES!”

Jolene

As clinical coordinator, it is my goal to always run on time. We try hard to schedule your appointment at the time most convenient for you. We know the moment you arrive and seat you on time so that your wait time is minimal. We promise to keep you informed about your treatment and schedule. We realize and understand that your time is valuable.

Gwen

As your clinical assistant, I am here to ask, “What else can I do for you?” Your comfort is our utmost priority. We will proceed at your rate and be here for you every step of the way. We want each of your appointments at our office to be enjoyable and fun. Earn rewards by having excellent oral hygiene, nothing broken or lose, and wearing your Gorczyca Orthodontics t-shirt. We can’t wait to surprise you with a prize!

Monica

As insurance coordinator and office manager, I strive to have the answers to all of your office questions. Whatever you need to know, I will give you answers as quickly as possible as well as coordinate your financial arrangements.

Patti

I have a very important job, office cleanliness. We want our office to not only sparkle, shine and look good, but also smell good, taste good and sound good! We want you to feel great when you are here. Our office maintenance is an ongoing every day project and I take tremendous pride in my work!

We Will Take Great Care Of You!

We hope you will enjoy our office and our customer service attitudes. Call us at (925) 757-9000 or visit us at www.clubbraces.com. We would love to see you. We will take great care of you. We want you to feel in your heart that you’ve come to the right place and that we are your orthodontic customer service team.

Your smile is our inspiration!

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